What We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This includes your name, company name, email, phone, delivery addresses, and any specific requirements for your floral order. Payment details are collected when you place orders, though payments are processed securely through our partners.

For corporate clients, we may also collect extra business details like company registration information, preferred delivery times, and budget needs to tailor our services.

Our site automatically gathers certain technical data when you visit, such as your IP address, browser type, device details, and how you move through our site. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer care. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Sharing and Disclosure of Information

EchoSilverCobalt respects your privacy and does not sell personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the security of your personal data with utmost seriousness and apply appropriate technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is ever completely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to provide our services and meet legal obligations. Retention durations vary by the type of information and the purpose for which it was gathered.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our pages. Cookies enable us to remember your preferences and assess site performance.

You can adjust cookie preferences through your browser settings. However, turning off certain cookies may affect how the site functions. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only EchoSilverCobalt and this site. We are not responsible for the privacy practices of other sites.

We encourage you to review the privacy policies of any third-party sites you access through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.